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Privacy Policy

Last updated: March 4, 2026

1. Introduction

Clipzy ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

2. Information We Collect

Information You Provide

  • Account data — email address, display name, and authentication credentials when you register.
  • User content — photos, videos, prompts, and other media you upload to create or generate content.
  • Payment data — billing information processed through our third-party payment provider. We do not store full payment card details.
  • Communications — messages you send to our support team.

Information Collected Automatically

  • Device & usage data — device type, OS version, app version, screen resolution, session duration, feature usage, and crash reports.
  • Log data — IP address, browser type, referring URLs, and timestamps.
  • Analytics data — we use PostHog to collect product analytics including page views, feature usage, session recordings, and user interactions to understand how our Service is used and to improve the experience.
  • Attribution data — we use Adjust to collect install attribution, advertising identifiers (IDFA/GAID), and campaign performance data to measure the effectiveness of our marketing efforts.
  • Subscription data — we use RevenueCat to manage in-app purchases and subscriptions. RevenueCat processes transaction data, subscription status, and anonymized purchase history on our behalf.
  • Cookies & similar technologies — used for session management, analytics, and remembering preferences.

3. How We Use Your Information

  • Provide, maintain, and improve the Service.
  • Process your media to generate video and image content.
  • Manage your account, subscriptions, and credit balance.
  • Send transactional communications (e.g., receipts, account alerts).
  • Analyze usage trends to improve performance and user experience.
  • Detect, prevent, and address fraud, abuse, or technical issues.

4. How We Share Your Information

We do not sell your personal information. We may share data with:

  • Service providers — cloud hosting, payment processing, analytics, and AI model providers that help us operate the Service, under strict confidentiality agreements.
  • Legal obligations — when required by law, regulation, legal process, or governmental request.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Third-Party Services

We use the following third-party services to operate and improve the Service. Each provider processes data on our behalf under their own privacy policies:

  • PostHog — product analytics and session replay. Collects usage events, device information, IP addresses, and session recordings to help us understand user behavior and improve the Service. You can opt out of session recordings in your account settings. Privacy policy: posthog.com/privacy.
  • RevenueCat — subscription and in-app purchase management. Processes transaction receipts, subscription status, pricing, and anonymized purchase identifiers through Apple App Store and Google Play. Privacy policy: revenuecat.com/privacy.
  • Adjust — mobile attribution and analytics. Collects advertising identifiers (IDFA on iOS, GAID on Android), IP address, device information, and install/event data to measure the performance of advertising campaigns. You can opt out of personalized tracking by limiting ad tracking in your device settings. Privacy policy: adjust.com/terms/privacy-policy.

6. Data Retention

We retain your account data for as long as your account is active. Uploaded content and generated outputs are stored until you delete them or your account is terminated. We may retain certain data as required by law or for legitimate business purposes (e.g., fraud prevention).

7. Data Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict certain processing of your data.
  • Export your data in a portable format.
  • Withdraw consent where processing is based on consent.
  • Opt out of marketing communications at any time by using the unsubscribe link in our emails.

To exercise these rights, contact us at support@getclipzy.app.

9. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable laws.

11. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Continued use of the Service after changes constitutes acceptance.

13. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at support@getclipzy.app.